Returns & Exchanges
At Sellier Knightsbridge, we maintain a rigorous authentication process and offer a 14-day return window for all eligible luxury items to ensure your complete satisfaction. Please note that items must remain in their original condition with all security tags intact to qualify for a refund.
Initiate Your Request
Log into your account portal and select the specific order to request a Return Merchandise Authorization (RMA) number within 14 days of delivery.
Prepare Your Package
Securely pack the item in its original packaging, including all designer dust bags, authenticity cards, and the Sellier security tag which must remain attached.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location, ensuring you obtain a proof of postage receipt.
Inspection and Refund
Once our specialists verify the item's condition and authenticity, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing